This page contains information about my dissertation, Mentoring, advocacy, resilience: Investigating strategies of agility by writing program administrators–or, as I affectionately call it, “M.A.R.I.S.A.W.P.A.” I defended in April 2024 and deposited in July 2024.
Abstract
The early COVID-19 pandemic presented a sudden and shared challenge to educators across the country. This dissertation focuses on the challenges presented to writing program administrators (WPAs), a group in higher education who provides leadership and guidance to courses which frequently fulfill writing requirements for students such as First Year Composition. In asking what we can learn from these WPAs who supported teaching and learning in difficult times, I arrive at an understanding of education which is always changing and in crisis. I position writing program administration—which is often poorly-understood, capacious work—within what we know about wicked problems (Rittel & Webber, 1973), which are iterative and socially situated in ways that call for responsiveness and collaboration. To respond to this exigence, I begin to describe an approach of agile writing program administration, which centers the needs of students and teachers through changes that affect teaching and learning.
My study began with a survey (n=55) collecting information from WPAs on how they targeted support to instructors in 2020’s Emergency Remote Teaching. I then conducted a series of two interviews (n=13) that included narratives of that support, reflections on programmatic decisions, and analysis of texts created to support instructors and students. This data analysis led me to four themes that describe agile WPAs in the early pandemic: centering humans; promoting accessibility and usability; responding to users; and strategizing to respond to change.
Responding to Lindquist’s (2021) call for the field of writing studies to revisit its commonplaces of work, I reconsider commonplaces of writing program administration: its activities, what it takes for granted, and what often goes unseen with this work. Most importantly, I move away from any commonplace understanding of education as stable. Instead, I argue that writing program administration approaches iterative problems which therefore require iterative responses. Just as the pandemic didn’t definitively end, the issues facing down a WPA continue and change and multiply. WPAs are asked to navigate changes in student populations and needs, updates to local and statewide policies, and an increasingly contingent instructional labor force in higher education. An agile framework for writing program administration can inform more practical and intentional ways for WPAs to achieve their goals of supporting, first and foremost, the instructors and students involved in these writing programs.
Study Materials
My original recruitment webpage has links to the Phase 1 survey and examples of Phase 2 conversation guides.
Don’t forget to look at my Publications and Conferences pages for the work that has come out of this dissertation!
Marisa Yerace 